@ tri3tsch wrote:
Thanks for the help, but none of that helped me find any data. I've used ItsDeductible for many years without any problems. None of the proposed solutions helped me at all. So, I just re-entered my data for 2021. Fortunately, I had already imported my entries for 2020. So, I've just lost all of my historical data.
If there was nothing in your ItsDeductible account from tax years 2019-2021 that you had previously entered, it sounds like it wasn't the right account. At least that would be the top of the list for a reason.
If you were unable to find another account after going through the detailed steps in my answer above, here's how to speak to TurboTax Support during business hours, and they may be able to look it up another way, or may have another suggestion. If there's some glitch, they need to know about it anyway.
Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days/week.
You can use this contact form to get a phone number:
https://support.turbotax.intuit.com/contact
ADDENDUM: Also see my next comment below which follows this one.
