Yes, TurboTax can help you recover your account. See the TurboTax FAQ I'm linking below for information.
Account Recovery Request for your TurboTax Account (intuit.com)
ADDED AFTER ORIGINAL ANSWER:
Try this first:
Forgot your TurboTax Online user ID or password?
*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***
