TT had the audacity to send me an email saying I need to log in and re-file my taxes because they got rejected.
Umm... I KNOW they got rejected because a bug in YOUR software. How about instead of sending me an email saying to re-file which we both know won't work you 1) post an update acknowledging the problem or just 2) give me a refund so I can get my taxes filed without sitting around waiting for March 5th, 15th, 25th, ...
Also to the customer rep who said it was an IRS problem and they were waiting for updated forms? That's a load of bull since I can look at the 8606 in my return and see that 1) it matches the existing 8606 on the irs website and 2) it's filled out just fine. I'm not sure what TT's deal is.
Their communication on this is absolutely pathetic.
