This is ridiculous. TT says to contact MS as it is their fault and MS says to contact TT as it is their fault. How can companies get away with this level of poor accountability and customer service? I realize Intuit no longer owns Quicken, but it was the same problem when they did own them. If I have problems with Quicken bank imports, Quicken says it's the bank's fault and the bank says it's Quicken's fault. This is all maddening.
Can someone on the TT team help rectify this issue? This appears to date back a year, which is nuts. Telling us to change our username or password is not a fix, which if you look at the customers that have tried this to no avail, you would know, so please do not suggest that again. There doesn't appear to be anything we as a customer can fix. Even if the problem is on the MS side, this affects TT customers, so as a company, you should be trying to rectify this issue regardless of which side the problem is on...
