I have been with TT for many years now. A few glitches over the years but nothing like this. I am very disappointed at what seems to me TT's casual attitude re this problem. They should absolutely acknowledge and communicate with customers. I am waiting until 5 March. If no action by TT I will switch to file by mail and find another provider next year. I spent over an hour on phone waiting and with a TT rep. No help.
