@Pauldeclue wrote:
I purchased the Turbo Tx Deluxe on line. I have been using Turbo Tax for about ten years and have never been charged to file. If this is your new scam I won't be using it in the future.
What exactly were you charged for, and how much? Without more info, I'll have to cover a lot of bases below. So just ignore what doesn't apply to your situation.
"I purchased the TurboTax Deluxe online."
That can be interpreted two ways.
Does that mean you made an online purchase of TurboTax Deluxe desktop software (CD/download) to install on your computer? Or does it mean you used Online Deluxe at the TurboTax website (prepared through a browser?}
If you installed desktop Deluxe software (CD/download) on your computer, did you then happen to use Online TurboTax by mistake instead of the software? (yes, it happens to some users)
Or are you referring to the $25 state efile fee in the desktop product? If so, that has been present for years. There is no state efile fee for New York state and no fee to print and mail the returns.
Or are you referring to some other fee? And are you a California filer?
If you used desktop software, did you have a $25 state efile fee, but chose to pay that fee out of your Federal refund instead of paying upfront with credit/debit card? If so there is an additional $40 service fee for that optional "pay out of refund" method ($45 for California filers, where it is bundled as "Premium Services.")
If you haven't yet filed, we can tell you how to remove that payment option and pay the state efile fee (if applicable) upfront by credit/debit card.
