TurboTax's user interface is really bad here, why is that checkbox only available for the first insurance company section? And checking it doesn't even change anything that's visible to the user, so what's it actually doing? And why is there a separate section for MassHealth when ConnectorCare is MassHealth?
I ended up completing this before seeing this response, but frankly I had to make educated guesses on all of the fields. I called my private insurer and I called ConnectorCare / MassHealth, none of whom could provide direct answers. Those they provided were just as confusing as TurboTax's UI.
TurboTax's UI pushes this idea of you have to enter boxes from 1099-HC even when you check that you don't have a 1099-HC...that's confusing.
For "Insurance company (or administrator) name" do they want the private plan provider's name or the name of who it's provided through (ConnectorCare/MassHealth)?
For "Federal Identification Number": that's a little clearer, but even there the 1095-B lists it under a different title "EIN". It's the same thing, but unfortunately that's confusing for regular Joe's like me.
For "Subscriber #", is that going to the plan subscriber number from my private insurer or the subscriber number from MassHealth? I have both.
To be fair, I get it, the whole situation is confusing when you have a private plan backed through a public system, but TurboTax should really understand and explain these situations to users far more clearly. Now I just have to hope the state of MA got the correct answers they were looking for.
