Get your taxes done using TurboTax


@Laurence158 wrote:

Same problem here. Running Catalina 10.15.7 on a MacBook Air early 2015 using TT Home and Biz 2020.

 

After a recent security update to Catalina (I think) TT will not print state returns but will print Federal return. Tried the various fixes recommended but so far no luck. Program hangs on print command and I have to force quit.

 

I had the same problem with 2019 last year but a long call with TT support fixed it somehow.


Try just waiting for the state to print - a half hour or  more.

 

TurboTax does not do printing, it just calls the built in Apple print function that should bring up the standard Apple print dialog box, but on some Mac's that print call message form TurboTax to the Apple OS gets blocked by some other process? that is running on the Mac.        Just waiting seems to work in many cases and after the first print, then subsequent print seem to be normal.

 

At least one Mac user traced it to old virus software that they had installed years ago and then removed but they located a couple of hidden files that the virus software installed that the virus uninstaller did not remove.   Once they deleted those files, print functioned normally.

 

Why it only seems to affect state printing, I do not know.

**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**