Get your taxes done using TurboTax

Another data point:  I did not have a ROTH conversion this year, just contributions to traditional IRAs from 401k rollovers.

 

My rough calculation (11 x 15 entries per page, rounded down for repeat users) suggests that, at a minimum, there are now more than 150 users affected by this error. Probably at least 5 times that, since a 10 percent response rate is typical on this kind of forum. 

 

I paid twice as much for TT Premier this year as I did last year, and I was already planning to try something else next year, even though I have used the product for more than 15 years, and even worked for Intuit a couple of years ago. 

 

Considering the scale of this screwup, here's what I think we deserve:

*  Push notifications when TurboTax confirms the error has been fixed.

*  Free live tax expert help if it hasn't.

* A refund of at least 25% of this year's charges.

 

Like most of you, I'm reconciled to waiting till March 5, to see if TurboTax fixes this in a timely manner.  If they don't, I'm going to be all over social media with this (Facebook, Twitter, Instagram, etc.) since most corporations now monitor those channels actively.