Absolutely agree about the refund. A major stressful hassle coupled with all the other issues in our society these days. Causing us to spend additional time on preparation and correction of returns plus delay of refunds for those of us getting them. Spent an hour or more today waiting for a TT rep to pick up phone and then she was unable to help. I will seriously consider using other software next year unless TT gets this fixed soon and provides some refund. TT is the costliest of tax prep software and so far has been a bit too casual about this very serious issue. I have yet to see a TT response on this thread.
