Unfortunately, TT is still experiencing many issues with their "online" programming for COVID related IRA distributions. While they have made progress in implementing the questions needed to generate the Form 8915E, the latest "glitches" have created an issue in finalizing the Federal tax return during the review process. For some unknown reason, many users are receiving a "Check This Entry" prompt, which indicates a message that relates to Form 8606, stating "Your calculations could not be completed" (accompanied by a specific Reference Code). Unfortunately, users are not able to "Fix" the return, and are only offered an option of "Connect to a Tax Expert". When choosing this option, the earliest "appointment" available is now in mid-March...almost 2 weeks away. I spent over an hour on the phone with a live tax professional at TT this morning, only to be told that the user community has reported many instances of this problem. I provided my name and contact info, and was told I'd be contacted when the problem was resolved. The TT rep also advised that this was NOT an issue with the desktop version of the TT program.
I sincerely hope that TT is looking into offering a "discount" to those clients impacted by this delay.
