jbif
Level 2

Get your taxes done using TurboTax

I called 3 times, the first two times after 45 minutes, I got hung up on.  Finally I got a person who had absolutely no idea how to fix issue.  After 1 1/2 hrs on the phone, he finally suggested that I mail my return.  I have used Turbo Tax for 15 years - so frustrated.  Plus I paid to have my state tax transmitted and I can't do it, so I guess I am out the cost of the program and well as the additional state transmit fee!!!!!