Get your taxes done using TurboTax

I purchased TurboTax 2020 on disc and installed it in January or February.  It says I can install it on up to 5 computers. 

 

I'm now trying to install it on a laptop which doesn't have a disc drive so that my daughter can help me with my taxes.  

 

It comes back saying "The license code had already been associated with an account".  I called and after a long 'hold', someone told me that I was using the wrong ID, that I have 4 different IDs with Intuit.  She told me which one to use.

 

So I tried that this afternoon and got the same error.   I looked at my profile on that ID and under products and billing it had TurboTax 019 but not 2020.

 

I don't want to spend a long time on hold again.  How do I find out what my 4 IDs are so that I can try each?   

 

Can I use Dropbox to make the folder in my Downloads accessible to the other laptop?