AkinaLO
Intuit Alumni

Get your taxes done using TurboTax

Clearing your cache and deleting your cookies can help. If that doesn't work, try clearing your browser's cache. 

Then trying logging out and logging back into TurboTax. The following FAQs will show you how to do it.   

  

This one shows how to delete your cookies.   

https://ttlc.intuit.com/replies/3301745  

  

This one will help you clear your cache.  

https://ttlc.intuit.com/replies/3302272   

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