unkini
Returning Member

Get your taxes done using TurboTax

I updated last weekend and again yesterday. In each case, the new version of the software still does not allow me to re-open my original tax2020 file. This bug is very easily reproducible on my Windows 10 laptop, here are the steps:


1. Start brand new Federal return, does not matter how much or how little progress you make

2. Save in-progress return to tax2020 file

3. Exit program

4a. Restart program by double-clicking tax2020 file

OR

4b. Restart program and then select tax2020 file to open

 

Both 4a and 4b consistently  return that same error message that I and other users have reported:

Looks like your tax file is corrupt, we're having trouble opening your return.

Try opening again. If that doesn't solve the problem, create a new return.

 

I only have the downloadable Premier version, but it seems likely that the bug is not specific to Premier? As this is such a basic bug which affects almost every user, it seems strange that it hasn't been fixed as yet.