I filed my taxes today and in three separate occasions, I had to click no to TurboTax's $44.99 Premium Service Benefits. When I got to the filing step, I selected the option for TurboTax to deduct the filing cost (State + Premier) directly from my refund. Normally, this would be fine, but unfortunately there is a new cost this year for Californians and I was forced to get the $44.99 Premium Service. I was going to review what my current selected packages and options are at the end, but it didn't even take me to a confirmation page, it just straight up filed for me. I could have paid with a credit card, but I was unaware that this cost would be added on and the Premium Service would be forced onto me. Is there a way I can cancel this service, pay with my credit card, and get a refund even though my filing has been accepted?
I think TurboTax is extremely predatory with the way it forces paid packages onto us. I don't want filing protection, identity theft protection, or whatever protection this Premium Service gives me. If I did, I would have selected that option when I prepared my filings. The fact that they keep trying to bundle services secretly onto our tax filings, hoping we would miss that one last remove or rejection to add an additional fee to our filing is extremely shady.
