Same issue here--also with 1099-B from E-trade. Put in a Support Question, got a ticket number and a phone number to call. The help phone number is a ridiculous automated attendant that doesn't give any options to talk to a human and can't seem to understand my questions. At some point, after yelling multiple things like, "Customer Service" or "talk to to a human", I did get put through a call queue. Signed up for an auto callback with 35 minute wait. Call back came about on time--and the caller acted like he couldn't hear me, muttered something that sounded like an expletive, then hung up. No other attempts to call me were made.
I expected the usual, "clear your browser cache" comments... but tried three different browsers on three different computers--all the same result.
The expert comment about a glitch? Well, fix it then. Too many transactions... enter them by hand? WTF. Computers should be able to handle my 400 transactions.
FYI: if you DO wait long enough, the pages will load (took about 15 minutes.... then the timer starts again if you have multiple "issues".
