I purchased Deluxe for Mac as a download from Amazon. Deluxe worked fine as I did my wife's taxes, (married filing separately). I needed to update to Premier for my taxes. I upgraded by purchasing through TT Deluxe program. I paid the $30 using a credit card, downloaded and installed. Now the program is broken and doesn't load. I click the icon, it bounces and shuts down. If I click multiple times it will open the TT program. It shows premier momentarily, but shut down. I've tired to uninstall and reinstall my original download to no success. I called customer service and spoke to a rep, (who was chatting online with I.T. I believe). That was a horrible game of telephone. The rep mentioned I.T. saying something about the upgrade for Mac was not working properly. I had to end the conversation after two hours as I was late for work.
I'm running a 2017 MacBook Air, OS. 11.2.1 which is well within the program specifications.
