jeffusmc
Returning Member

Turbotax Error Message - Taxfile Corrupted

I purchased and downloaded Turbotax Deluxe from Amazon' to my laptop.  Have 2 problems.

 

Probllem #I

Started a return but it would not allow the transfer of my personal info from my 2019 return to the 2020 returna.  So I rhad to reenter personal info to move on.

 

Problem #2

I didn''t all my tax forms  so i only weht as far  i could before ending the session and saving the tax file. Later when attempted to resume my return TT said my tax file is corrupted and reenter a new return.  This  happened twice .

 I called the Turbo help desk 4 times.  They were less than worthess.

Anybodyelse run into this or  have a solution?