@ Tina957 wrote:
I was having issues with Turbo Tax not saving information I had entered. So after multiple days of fighting with it I decided to start all over. Now after 7 hours of finalizing my taxes, Turbo Tax decides to jumble my information and put 2020s numbers with the wrong corresponding work of 2019. Im not spending another day with this software. Ive used Turbo Tax for as long as I can remember. Im done now.
This is an old thread from last year. It's not clear what you are experiencing, or what product you are using.
What tax year are you preparing--2019 or 2020? The title of this thread is about 2019 software, so are you using 2019 desktop software (CD/download)?? And for Windows PC or Mac?
Or are you preparing a 2020 return in a 2020 product? Online TurboTax is only for 2020 returns.
If you are preparing a 2020 return, are you using Online TurboTax or the 2020 desktop software (CD/download)?
In any case, here's how to reach TurboTax Support by phone;
Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days/week.
You can use this contact form to get a phone number and case number:
https://support.turbotax.intuit.com/contact
