Get your taxes done using TurboTax

Is there an ETA on this fix?  Have tried using 'parentheses' instead of negative sign, and turbo tax will not accept the parentheses.  This is not fair having purchased the software and being unable to efile, especially as this is the recommended way for faster filing.  I have had friends who had to mail returns last year and they are still unprocessed.  

Has turbotax reported/escalated this to the IRS as an issue? This is very bad customer service.  Going to try to find a contact for Intuit corporate office and report this issue.