Get your taxes done using TurboTax

So my computer has 6GB of RAM and turbo tax is detecting that it doesn't met system requirements. It is running windows 8.1 and meets all other system requirements. 

 

From looking around the internet it seems this maybe a problem for several of your customers. 

 

Is there a solution other than one that is a general step by step guide that you regurgitate to every problem?