I have this same issue. I called and spent over 2 hours on the phone trying to get help. A work order was put in to research and had a case number. I was told to call back in a couple days. I waited longer than a week to call back to give them time to figure it out. I was on phone for another 30 minutes before I gave up. The TurboTax person did not know how to help me and when she went to the case number nothing was notated on it. Anyone have an idea how to get this note off my taxes so we can file? I have no form 8689 to delete. thank you.
