Get your taxes done using TurboTax

Obviously the problem is limited to the CD version of Turbo Tax. For many of us we cannot use the Online Version because it doesnt have the proper forms for the types of transactions.

I had that exact same error message trying to import a simple 1 page 100-INT from Chase Bank. Seems that they have a particularly tricky 3 factor authentication methods.

HOWEVER, it may be that indeed there IS NOTHING AVAILABLE to import!  

Logging into my CHASE Account revealed TAX DOCOUMENTS FOR YOU ARE ACCOUNT ARE UNAVAILABLE  ...

So the problem could potentially be with the Bank or Brokerage as well. 

Leave no stone unturned.