I contacted my bank, and turbotax expert help. Neither gave me any answers. The bank told me to contact turbotax and then turbotax told me to contact my bank. They sent me in circles with no answers so unfortunately I had to use my old bank account just so I know my money would come through. It's clearly an issue that needs fixed. They said I could still continue the direct deposit using the information that I had, but I didn't want to take any chances of my money getting held up somehow because turbotax doesn't work well with pnc.
