@ mariaibell wrote:
I filed in 2019 and need my aid number in order to finish filling
You typed "aid", but did you mean instead AGI? This answer addresses AGI.
If you used Online TurboTax to prepare a 2019 return, I'll tell you below how to find it. First, read this overview about 2019 AGI:
FAQ: How do I find last year's AGI?
https://ttlc.intuit.com/community/agi/help/how-do-i-find-last-year-s-agi/01/25947
As a last resort you could download a free 2019 tax return transcript at the IRS website if you qualify to open an IRS account. But try all the following first, which is easier:
In your current account, when you go to the Tax Home and then scroll to "Your Tax Returns & Documents", if your 2019 return is not there, then you likely have multiple accounts.
You can have up to 5 accounts that use the same email address for notification purposes. A User ID may be an email address, but it doesn't have to be. It might be only part of an email address, or it can be anything at all.
To get a list of your User IDs, reset password, and recover account access, etc., you can use the tool at the link below. When using the Account Recovery tool, try using your phone number first if you can still access it. After that, if necessary, then run the tool on your email address(es) you can access.
NOTE: Before running the account recovery tool below, log out of all Intuit accounts including this user forum, or you might end up in a loop. Then clear your browser Internet cache, close your browser, then reopen it, and go to the link below. You may wish to copy this link so you can paste it into the new browser session.
https://myturbotax.intuit.com/account-recovery
If still no luck after running that on your phone number you can still access and email address(es) that you can access, here's another method:
Go back to the tool again, but this time leave the data field blank, scroll down a bit, then choose the small blue link that says "Try something else", and it will look you up by SSN and other parameters.
