For all prior years (tax year 2019, and back) I would purchase boxed copy CD, install on my computer, give activation/license code to my child, they downloaded and activated on their computer (Mac, or maybe Windows).
This year, Tax year 2020, purchased January 2021, boxed copy with CD.
Failed activation when installing from CD, failed activation when installturbotax.com was used.
And when I login on to the the one and only account at turbotax.com of course under downloads tab
there is only 2019, 2018, 2017, etc... no 2020 software. Which probably is because I never
made it to activation. SO I sit unable to use the Premier product at all. Needing a substitute so we can get taxes done. This version does seem to be CD OR download, not a mix of both. Support claims we are still allowed 5 PCs, but you have to choose MAC OR Windows, not both. And still is says activation code associated with another account, so nothing is working at all. bbb.org and consumeraffairs.com and dca.ca.gov if yo are in California to file complaints. These websites for complaints are very useful, use them.
