Let's try some basic troubleshooting to see if we can get you
past this screen.
-
Check
your internet connection and make sure it's functioning properly
-
Clear your
cache and cookies on your primary browser https://ttlc.intuit.com/questions/1901488-how-to-clear-your-cache
- Try again in a different
browser
-
Repeat steps 2-3
If none of these steps help you can reach our
service experts here:
https://support.turbotax.intuit.com/contact/
