Get your taxes done using TurboTax
Before you try again be sure to clear the cache and cookies, as well as browsing history from your browser. This retains pieces of information that cause bad experiences. I would suggest to do no less than once a day or before you work on your tax return. This may help to load the page.
Once you have completed that, and if the page loads correctly and you have the same error, then you can change the date to 'Various' to see if it stops the loop. Here are the instructions on how to do that.
Walk through the steps, as you can see from the image below, you must select the check beside 'Something other than a date'.
If you still have difficulty, make sure the date acquired reflects the correct holding period. It's not important other than to have the correct holding period for the results to be calculated accurately for tax on your return.
- Long term is a holding period of more than one year and receives capital gain tax treatment (0%, 10%, 15%, 20% depending on your regular rate of tax)
- Short term is a holding period of one year or less and receives ordinary gain tax treatment (your regular rate)
