You would think right? Except that two days ago "Expert" Tiffany L indicated:
"This was a known issue that has been resolved by TurboTax."
The link you provided also indicates that it has been "solved," when it has not. Customers contact support, and are continued to be told to clear their cache, try a different browsers, etc.
TurboTax, and the "Experts" in these forums, are literally a complete joke. It's absurd that "Experts" continue to provide contradictory information. We, as users, KNOW that the problem is with Intuit/TurboTax, yet WE are blamed when we reach out for support. We are told it's US. It's our computer. It's our browser. It's our cache. Nothing could be further from the truth.
TurboTax virtually locks you into their service year over year, and make it extremely difficult to move to another provider. All we ask, is that this be corrected. There has GOT TO BE someone at Intuit that can correct this. Having this go on for months to YEARS is unacceptable. If Intuit cannot correct it, look for a solution from another provider. We are a country full of extremely competent IT experts that could solve this rather quickly.
GET IT DONE!
