This was my problem, if I hadn’t seen this post I never would have figured it out as all support people had no clue and told me it was IT-2. It is NOT IT-2 it’s the transfer of box 14 description onto the IT-2 that is the problem!! All I had to do was pick different catergories and efile became an option. Check your Box 14’s on W2’s and don’t listen to TurboTax support they had no clue!
