If you have purchased the TurboTax 2020 and it is not updating, they must take every measure to make sure it is a program issue and not the user's lack of computer knowledge. They now have a patch R17 that corrects the download issues. Go to their website support for the manual update patch. To their credit, they were very patient and understanding, guiding me through each step. I also determined that part of my issue may have been my virus software bc I didn't realize I had 3 different ones running. Two were firmware.
