@ Tacclark12 wrote:
I have an iPad with iPadOS 14.4. Using the TurboTax app ver 7.3.2, the Safari browser, or the DuckDuckGo browser, when getting to the “Sign and transmit your 2020 return“ screen, the Captcha will not come up. I have used all your suggestions on pop-ups, cookies, private browsing, etc, with multiple log-outs and log-ins. Nothing works - Captcha doesn’t pop up.
Sorry you're having trouble. I don't use an iPad, and I'm not familiar with Safari and DuckDuckGo browsers. However, the DuckDuckGo browser is not one of the browsers mentioned in the system requirements for Online TurboTax.
The problem may be a content blocker. Are you using any browser extensions such as script blockers or ad blockers? If so, does Safari or DuckDuckGo browser have a setting to temporarily disable such extensions?
Do you also have a computer?
Are you using Free Edition, or a paid edition (PLUS, Deluxe, Premier, etc.)?
