Get your taxes done using TurboTax

This will be my 3rd year trying to file with turbo tax, and each time I get all the way through and it states the wrong birthday and gets rejected. I go to the personal info page and change it to the correct birth date and the website doesn't update it when I go and re file to fix it. On file, it say's you guys have the wrong birthday, not me. I have my social, birth certificate and ID. Also, when I go file else where, its correct on their end (so it's not the IRS) and I have reason to believe its on the turbo tax end.  Can someone explain to me how to fix it?