2020 Illinois state refund status

TurboTax email says my state return was accepted, but when I check Illinois they say "The information you entered cannot be matched to a tax return in our system. If you filed electronically, please allow up to seven days from the date you submitted your return for it to be logged into our system. If you mailed your return, please allow up to ten weeks from the mailing date for it to be logged into our system."  I double check the information I imputed and it is correct.

Why the difference?  What does it mean that my state return was “accepted” per the TurboTax email to me?