I need tech support to solve an ongoing problem. When starting TurboTax, it always askes for activation code. I have only installed it once but have used code 5 times to sign into program. Now it will not start up the TT program . I have the Home & Business version and downloaded it from Amazon. I have tried all 4 methods given in the online Help file to correct the problem but still does not work. When I was able to sigh on, the program would update and load. It loads my browser to use online help and has e-filed one return. I need to file a family member's return as I have been able to do in the past. I need this problem solved. I can not spend hours online trying to get a new activation code every time I start the program.
I have turned off virus prg and firewalls, but program still will not load and work.
