Unfortunately, there are others who are also having this problem you describe. We are trying to look into what the problem may be and will let you know as soon as it is figured out.
I can't help you with the download if it's not working properly, but I can give you an alternative that is better than manually entering each transaction. You can enter summary totals for each asset sale category. It will require you to mail a copy of your Form 1099-B along with Form 8453 (which TurboTax will generate). To do this in TurboTax Online,
Click on Search
- In the Search Window type 1099-B
- Click on Jump to 1099-B
- Click + Add an Account (if the account you were trying to download is showing, delete it first)
- Answer Yes to "Did you get a 1099-B or a brokerage statement for these sales?"
- Click on "I'll type it in myself"
- Select your Bank or brokerage and click Continue
- On the page with "Tell us about your ... 1099-B" click the button "I'll enter a summary for each sales category"
- Enter your Investment Sale information and repeat to you have entered for each category.
Form 1099-B, Proceeds from Broker and Barter Exchange Transactions is used to report the sale of stocks, bonds, mutual funds, and other securities to the IRS.
You can get multiple 1099-B forms where each one reports a single sale, or a consolidated 1099-B where the details of each sale is broken out by line item.
