After spending an hour trying to open TurboTax 2020 Premier unsuccessfully, then another 45 minutes on the phone with a fairly clueless TurboTax customer support person, I resorted to this "solution." It worked immediately and turned a terrible day into a good one. I strongly recommend this approach. I would never have gone there initially, but the desperation level was high enough that I was willing to try anything. All I can say is that it worked for me, too.
