First off, I used downloaded software and I paid $20 to do the State online. I am going to cancel my payment, the service was not provided.... I filed 3 weeks ago, got the rejection info from Turbotax with no indication on how to fix it, but to update. I updated at least 3 times, no change. No indication on how to fix it. This is just very poor performance. Turbotax knows who all got this rejection and they could reach out to us, paying customers and tell us how to fix it.
