DianeW777
Expert Alumni

Get your taxes done using TurboTax

Let's try something else that may help. 

  1. First you should clear cache and cookies, as well as browse history from your browser.
  2. Then open TurboTax to delete the entire entry, but first be sure to write down your information. Then re-enter this particular sale.

Sometimes there are unexplained items in the background that we cannot see.  Please update if this does not allow you to move forward.

 

 

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