Thanks. I believe you have some misunderstanding here, I am trying to get a real person to assist my tax paperwork, that is a part of what I paid for. The difference is hearing people can simply get a call to get help. But I can't hear from the phone call. I hope someone can email me or chat with me to help with my tax paperwork. I believe there are some mistakes in the original paperwork that TurboTax made for me. I don't know how to correct it.
