Get your taxes done using TurboTax

Yea I know. But it seems it was in June 2019?  It is ally. I’m 99% sure it is their problem. And the subject is the exact message. When I searched that message it took me to that thread. I got the same message last year. I am able to import from computershare etrade and a bunch of other stuff with no problem. But ally let me import my wife’s bank interest but when I try for my ally interest and dividends it will not work and I get that message. I talked to ally and they said did you contact TurboTax?  Well I did last year and now this year also and it does not work and I still get that message. I know the dividends are not due till about the 16th of feb but they actually had the composite or consolidated statement or whatever it is called available to print several days before that. So why do they not have it available to import into TurboTax. Last year I just gave up and manually entered it. But it is the principle of the matter. Why do they list it on TurboTax if they don’t let you use that feature. Someone from TurboTax on the phone told me to wait a week!  But I want to finish my taxes now. And I bet you just about anything it won’t work in a week. I will do a mock return just to find out if it imports and when if it ever does.  It’s just frustrating when everything works but that one thing. I hope I am making some sense here cause I’m very tired but I wanted to get this done.