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Get your taxes done using TurboTax
@LinaJ2020 what is the status of this bug? This is ridiculous that it's taking so long to fix, we all paid for a working software and need a solution so we can get this done and put it behind us, and not have to come here day after day only to find that things are not fixed.
Also, the link you provided to check the status of the ticket for the bug comes back as an access denied so I can't even see what's going on? (see attached)
The phone rep offered a refund due to the inconvenience but she went radio silence when I told her I bought it through Amazon and not through turbotax.com At this point, I think I'd like to go with another software company to save me the headache, and it's too late to return the software to Amazon, so how do I go about getting a refund or compensation for this painfully long waiting game to get the software I paid for, not for being a guinea pig waiting to find IF or when this will be fixed!
NOT RESOLVED AS OF 2/21/21