I don't seem to see this topic addressed on the support page. The questions and answer dance around the topic however. For 2020 returnTurbotax asks for my 2019 AGI which the software automatically inputs the number from the previous years return. However, the IRS does not have that number in their system. Here is my question, I e-filed once for 2019, had a mistake and it got rejected so had to mail in an amended form. I recently followed the directions of establishing an irs.gov account to get a transcript but there is no transcript yet for 2019 because when you search the internet about this it says the irs has trailers full of paper returns they are working through and are limited because of finite manpower. So I can't verify my identity with the irs for 2020 return because they have not worked through my paper copy of my 2019 return. What do I do? Send 2020 return in as paper also? Put zero for AGI for 2019 and hope that works? Anyway to use 2018 AGI for verification? How do I have confidence the irs will get my 2019 return processed before April 15th of 2021?
