Get your taxes done using TurboTax

yes. nothing but trouble since i downloaded. 1 file 599 MB, then another 614MB. Neither open or run.

Tried Safe mode. Removed old TT files. MacBook Air. Malwarebytes running also.

launch from icon shows bounce and attempt to update file then close program.

launch from finder with open option does the same.

 

contacted Apple support. not there issues they say. No assistance from Intuit at this point. 

 

Need refund and try online version, if possible. 

 

Just read malware infection detected in macOS, but not aware of any executable problems/issues.

 

any assistance appreciated.