bobogle67
New Member

Get your taxes done using TurboTax

I cannot get past the authentication screen.  it is just blank.

my Dell laptop was purchased in December 2020.  Running Windows 10 Pro

I have tried by turning the mcafee firewall off during installation - no help.

I also tried to download the 2020 Turbotax Deluxe but i get a message that says it has been downloaded and to look in my download folder - nothing there.

 

What is the problem?