February 20, 2021 6:41 AM
Stuck on My Expert Screen and have no Documents or tools menus? I can have only My Expert, Intuit Account and Sign out. Even if I sign out and sign back in goes right to where I left off on My Expert. I need a copy of my 2019 taxes from TurboTax and cannot access it anymore or the other 5 years of doing taxes with Turbo Tax.