It’s because it only charged for federal return. You have to go to state on the menu on the left.
once screen comes up with state return, to the right of where it says get started there’s 3 dots. Press that and it will let you delete it there. You gotta delete the state one and start again. That will prompt their system to charge you for the state return (another 40 dollars) and then you can e file. Just worked for me. I guess the error was cuz you only paid for one and systems trying to send both. Really frustrating!!! Literally wasted 3 hours!!!!!!!!
