So you have installed the program from the CD onto your Windows PC computer, but are now unable to update it?
If you haven't rebooted (restarted) your computer since installing, try restarting the computer first and see if that resolves it.
If it doesn't, then try a manual update.
https://ttlc.intuit.com/community/updating/help/manually-update-turbotax-for-windows-software-basic-...
If problem persists, then you can try a TurboTax repair:
https://ttlc.intuit.com/community/bugs-and-error-messages/help/how-to-repair-turbotax-in-microsoft-w...
