I just went to the IRS.gov site linked here by "wendy" the "tax expert":
There is a link to the FTC.gov website where you can file your Form 10439 electronically through the FTC.gov site:
You can even download the form once you've submitted it electronically to the IRS through the FTC.gov website.
What I don't understand is speaking to anyone at Turbotax, they have ABSOLUTELY NO CLUE what the issue is. They have ABSOLUTELY NO CLUE as to why as a consumer of Turbotax I keep getting emails and text messages telling to "go ahead and file" when the date of Form 10439 keeps changing and why it keeps changing.
The reality of the situation is this:
- The form IS available to file by paper or through FTC.gov (https://www.identitytheft.gov/)
- The form is NOT available to file ELECTRONICALLY through Turbotax which is what the hold up is on Turbotax's end but they won't just simply say that. Because also, once the form IS available, YOU CAN ONLY FILE YOUR TAXES IN PAPER.
Turbotax seems unable to actually share basic information with consumers who come asking for basic answers about forms and availability. The "experts" who call you back do NOT help in any way and simply say, "Sir, I don't work in that department, I don't know why they're sending you texts and emails."
Filing taxes is stressful enough, having a company not share basic information correctly, send misleading and erroneous emails and texts because one side of the business cannot speak to the other side, and in general, offer bad advice is NOT something that makes filing taxes easier, it makes it harder.
At least pretend you know what you're doing at Turbotax.
